Scammed by Velocity / VELOCITY SOFTWARE (PRODUCT DOES NOT WORK, NO COMPENSATION OR REFUNDS)

[tleew]

Name: https://high-minded.net/members/velocity.62463/
Date & Time: 3/30/2023
What has been scammed? I purchased 2x 3 month licenses for their fortnite aimbot.

https://high-minded.net/threads/24-99-velocity-spoofer-eac-be-vanguard-100-undetected.83446/

I paid for their fortnite aimbot, which 90% of features did not work, if not 100% for most of the time. I have tried to come to an amicable agreement with velocity about refund or just fixing the product and compensating. What they instead do is instigate and ridicule the issue I bring up every time and refuse to provide support or clarification on any issues. Furthermore, they have others in the chat seemingly jump to their rescue in their general chat when I bring up valid concerns such as the fact that the aimbot is 100% nonfunctional for months at a time. They ALSO deleted my feedback review with an update on their discord channel which is why I felt the need to come to other communities such as this to provide a community alert in case anybody is considering spending their money here before they rectify these flaws.


Proof such as chat logs, account link, payments (censor private information!)

Spoiler: My Support Ticket Conversation

Spoiler: General Chat Conversation #1 in their general discord about situation

They claimed to have "updated" and are refusing to refund or compensate at this point as seen above.

Spoiler: General Chat Conversation #2 with staff in their general discord about situation

Proof that they are aware of the downtime, are refusing to compensate or refund (They claim they cannot verify when the downtime started so they cannot determine how much compensation to give me, however they already admitted to the downtime and know when it is from both my support ticket as well as other members of the general chat voicing concerns).

tl;dr I paid for 2 of their most expensive licenses, and received a non working product which they currently have not compensated, refunded, or fixed the product all while they have their staff ridicule the situation and ignore my concerns.

 

[Gab]

VELOCITY 24h, will also contact them on DC

 

[Gab]

I spoke to Smash, the contact for Fortnite at Velocity, and apparently he's up to refund & already contacted you.
Please confirm this

 

[tleew]

I spoke to Smash, the contact for Fortnite at Velocity, and apparently he's up to refund & already contacted you.
Please confirm this

Finally after publicly airing out the situation have I been contacted to by their team. This has been promised before (refer to screenshots), I will update once he has truly refunded or compensated for the issue at hand Gab .

 

[Gab]

Finally after publicly airing out the situation have I been contacted to by their team. This has been promised before (refer to screenshots), I will update once he has truly refunded or compensated for the issue at hand Gab .

Is the refund completed? I've seen a screenshot supposedly confirming it

 

[tleew]

Is the refund completed? I've seen a screenshot supposedly confirming it

I have not seen in my bank reflecting any refunds only a "screenshot" they provided so I cannot confirm this yet as I have bren previously been made promises of time compensation / freezing of my license key which is far easier for them to provide vs this so I will need to confirm only when I have received some sort of proof of funds returned from a source other than the party who literally scammed me.

I can say that they have certainly admitted to breaking their own ToS, refusing to refund (until this matter is public), have not made any changes to their staff, fixes to their support system/responses, have still yet to fix their aimbot nor any of its feautures and continue to offer it for sale and advertise it as up and running due despite broken functionality which is incredibly concerning that they are trying to sweep this under the rug now that it is public. Gab

 

[Gab]

I have not seen in my bank reflecting any refunds only a "screenshot" they provided so I cannot confirm this yet as I have bren previously been made promises of time compensation / freezing of my license key which is far easier for them to provide vs this so I will need to confirm only when I have received some sort of proof of funds returned from a source other than the party who literally scammed me.

I can say that they have certainly admitted to breaking their own ToS, refusing to refund (until this matter is public), have not made any changes to their staff, fixes to their support system/responses, have still yet to fix their aimbot nor any of its feautures and continue to offer it for sale and advertise it as up and running due despite broken functionality which is incredibly concerning that they are trying to sweep this under the rug now that it is public. Gab

Please let me know as soon as you received funds back and I'll pick up from there

 

[tleew]

Please let me know as soon as you received funds back and I'll pick up from there

Understood, I will confirm if I truly receive funds which has not yet happened.

 

[VELOCITY]

I have not seen in my bank reflecting any refunds only a "screenshot" they provided so I cannot confirm this yet as I have bren previously been made promises of time compensation / freezing of my license key which is far easier for them to provide vs this so I will need to confirm only when I have received some sort of proof of funds returned from a source other than the party who literally scammed me.

I can say that they have certainly admitted to breaking their own ToS, refusing to refund (until this matter is public), have not made any changes to their staff, fixes to their support system/responses, have still yet to fix their aimbot nor any of its feautures and continue to offer it for sale and advertise it as up and running due despite broken functionality which is incredibly concerning that they are trying to sweep this under the rug now that it is public. Gab

At this point, you have received more than fair compensation. We don't have exact records of how much of your multiple subscriptions you have used up, but the counting of days for compensation never stopped, just because we offered you courtesy for the bugs on the aimbot. It wasn't a policy stated in our TOS.

You have been issued a refund for the two most expensive purchases you made (2x$144), but not the apparent $40 you mentioned starting with in our general chat.

I am sorry, but let's stop the shitshow for attention.

We now have over 400 messages with you on this topic from all the parties (Velocity staff). - I don't think we have a lot more to be said.

Best regards,
Smash from Velocity

 

[Gab]

Understood, I will confirm if I truly receive funds which has not yet happened.

I received notice that one of the payments was with PayPal - PayPal refunds should be instant afaik. Did you receive that refund yet?

 

[tleew]

I received notice that one of the payments was with PayPal - PayPal refunds should be instant afaik. Did you receive that refund yet?

Another reason I have chosen to wait until the money is IN my account. These people have been contradicting themselves at every turn, not following their own policies and making the client who simply sent them their money in good faith that they would render the service or products or refund if they cannot do so.

I did NOT pay with paypal, I paid directly with my credit card and it STILL is not reflecting a refund I can show you proof privately if you would like. Again, their staff has been deceitful and unhelpful in that past and that fact that they are trying to say that I "paid via paypal and it should be instant" just to harm the credibility of the situation that they themselves have created.

No, I have not received refund in full / at all yet. They also still refuse to fix the issues with their policy. At the moment they claim to refund or reimburse yet they actually told me that if the hack is broken or not working they will not honor this. Again, you do not, nor have you or anybody else had to take my word for things. I can provide you proof of our discord conversation that will verify what i'm saying.

I did NOT pay with paypal, and they will not follow their refund/compensation policies nor have they made any changes whatsoever to fix their policy. Gab I will not entertain them at this point, they can make this right as we discussed previously or they can have this blemish on their sales reputation due to the bad business they have transacted with me in bad faith.

 

[Gab]

I misinterpreted a screenshot, that's on me. I was already told that it was woth credit card and takes up to 10d.

 

[Gab]

Another reason I have chosen to wait until the money is IN my account. These people have been contradicting themselves at every turn, not following their own policies and making the client who simply sent them their money in good faith that they would render the service or products or refund if they cannot do so.

I did NOT pay with paypal, I paid directly with my credit card and it STILL is not reflecting a refund I can show you proof privately if you would like. Again, their staff has been deceitful and unhelpful in that past and that fact that they are trying to say that I "paid via paypal and it should be instant" just to harm the credibility of the situation that they themselves have created.

No, I have not received refund in full / at all yet. They also still refuse to fix the issues with their policy. At the moment they claim to refund or reimburse yet they actually told me that if the hack is broken or not working they will not honor this. Again, you do not, nor have you or anybody else had to take my word for things. I can provide you proof of our discord conversation that will verify what i'm saying.

I did NOT pay with paypal, and they will not follow their refund/compensation policies nor have they made any changes whatsoever to fix their policy. Gab I will not entertain them at this point, they can make this right as we discussed previously or they can have this blemish on their sales reputation due to the bad business they have transacted with me in bad faith.

any update? 10 days should be over + a few days

 

[tleew]

any update? 10 days should be over + a few days

Ive been keeping an eye on my statement, nothing has come in and if you look in their discord people are still complaining of fortnite being down in their private chat.

 

[Richter Alexander Hold]

Bin zwar hier kein direkter Beteiligter aber es gab im Vorfeld schon ähnliche, wenn nicht die gleichen Problemen bei anderen Usern auf High-Minded (einschließlich mir).

Wieso wird der nicht weggebannt?
Gab

 

[Gab]

Bin zwar hier kein direkter Beteiligter aber es gab im Vorfeld schon ähnliche, wenn nicht die gleichen Problemen bei anderen Usern auf High-Minded (einschließlich mir).

Wieso wird der nicht weggebannt?
Gab

War übers Wochenende weg, ist jetzt erstmal banned - Smash meldet sich auch über Discord nicht obwohl der 20x online war

 

[Gab]

Ive been keeping an eye on my statement, nothing has come in and if you look in their discord people are still complaining of fortnite being down in their private chat.

Könntest du bitte nochmal mir eine Rückmeldung geben, ob du das Geld hast? Ich hab einige glaubhafte Screenshots, die nachweisen, dass der Refund schon seit einiger Zeit durch sein müsste
edit: apologies, forgot you were english

can you please check, if you received the refund? I received some screenshots that show that the refund should've been through for a long time already

 

[k1xor]

they are still scamming people with the fortnite cheat, just check the discord, no updates for the fortnite cheat at all in the announcments channel
they delete any message if some one is calling that the fn cheat is still outdated/not working at all(feedback text channel)

look here: https://velocity.software/fortnite "Updated & Undetected" - but since the last season update(game patch) and even befor there was no updates(cheat) at all, smash is online but ignores all tickets/messages related to the fn cheat, even the mods making fun of it
kann Richter Alexander Hold seine erfahrung nur teilen, war zuvor kunde und hatte ihn abgeraten velocity zu kaufen

 

[Gab]

they are still scamming people with the fortnite cheat, just check the discord, no updates for the fortnite cheat at all in the announcments channel
they delete any message if some one is calling that the fn cheat is still outdated/not working at all(feedback text channel)

look here: https://velocity.software/fortnite "Updated & Undetected" - but since the last season update(game patch) and even befor there was no updates(cheat) at all, smash is online but ignores all tickets/messages related to the fn cheat, even the mods making fun of it
kann Richter Alexander Hold seine erfahrung nur teilen, war zuvor kunde und hatte ihn abgeraten velocity zu kaufen

Habe gesehen, dass du auch mal Kunde warst. Wie war deine Erfahrung bevor der Situation? Habe gesehen, dass du auch schon im April aktiv warst

 

[k1xor]

Habe gesehen, dass du auch mal Kunde warst. Wie war deine Erfahrung bevor der Situation? Habe gesehen, dass du auch schon im April aktiv warst

hatte mir zum anfang 7 days access geholt, cheat war da schon outdated obwohl up2date geschrieben wurde im ticket, am nächsten tag wurde updated und es lief auch die ersten 7 tage alles ohne probleme
als ich mir danach 30 tage geholt habe kam war der cheat 9-11 tage outdated nach ein fn update, dann wurde updated auf ein samstag/sonntag und montag/dienstag kam wie immer wöchentliches fn update und cheat war wieder 15+ tage offline, hab es danach auch nicht mehr versucht da ich kb mehr hatte auf nichts zu warten, hatte auch mehrmals nach refund gefragt/wann updates kommen aber alles wurde ignoriert/lustig gemacht von mods
zu der refund frage im ticket meinte "no pls#8330"(staff) der cheat würde ja funktionieren nur sei dieser outdated und deswegen gebe es keine refunds(tos)